Orders and fulfilment

Receive orders, forward them and keep track and trace flowing.

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Orders

Read the fulfilment screenWhat the Orders page shows per order, what the three statuses mean, and where you fulfil a shipment yourself.Fulfil an order by hand: register a shipment or make a MyParcel labelRegister the shipment yourself with a carrier and a track and trace code, or create a shipping label through the My parcel provider.See your orders per marketplace or webshopRead your order volume for a period, then drill down to the single order and see where it was forwarded to.Answer marketplace customer questions in Customer conversationsRead the questions buyers send through your marketplace connections and answer them in the thread, without leaving e-tailize.

Forwarding and track and trace

Forward orders and keep track and trace flowingSend marketplace orders into your webshop or warehouse, and let the tracking codes travel back to the marketplace.Check why your orders are not coming throughWork through the switches, the EAN codes and the marketplace before you ask support about a missing order.