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Selling on Catch

Interested in selling via Catch? Then you’ve come to the right place. In the table of contents below you can see (and click on) what we will cover in this article.

Why sell via Catch?

Selling on Catch is a great way to reach a large audience of online shoppers in Australia. The platform has a rich history, starting as a daily deals site in 2006 before evolving into a full-fledged online marketplace. Catch has since become one of the largest e-commerce sites in Australia, with millions of customers and thousands of sellers. By listing your products on Catch, you can tap into this vast network of buyers and grow your business. With competitive fees and a range of marketing tools, Catch is a smart choice for any online seller looking to expand their reach.


Advantages of selling on Catch via e-tailize

  • Large customer base
  • Low fees and commissions
  • Easy-to-use platform
  • Fast payment processing
  • Marketing and promotional support
  • Access to analytics and reporting
  • Integration with popular eCommerce platforms
  • Opportunity to reach new customers


Fully integrate Catch with your systems

Do you want to manage Catch and any other future or current marketplace(s) in one place? At e-tailize you can accommodate the following functionalities:

  • Sell ​​on marketplaces across Europe (over 100 integrations)
  • Centralized order management (automatic & manual)
  • Centralized inventory management
  • Full PIM system specifically designed for marketplaces
  • Easily post products on marketplaces
  • Integration with all kinds of fulfillment software (e.g. MyParcel, Picqer, and more)
  • Connection with the well-known CMS platforms (Shopify, WooCommerce and more)
How to Sell on Catch
Step 1
Register your business

Before you can start selling on Catch, you need to have a registered business with a valid ABN.

Step 2
Create a Catch account

Once you have a registered business, you can create an account on Catch by providing your business details and verifying your identity.

Step 3
Set up an e-tailize account

e-tailize is a platform that helps you manage your online sales across multiple marketplaces, including Catch. You can sign up for an e-tailize account and link it to your Catch account.

Step 4
Upload your products

With e-tailize, you can easily upload your products to Catch and other marketplaces. You can also manage your inventory, pricing, and orders from one central location.

Step 5
Optimize and monetize

e-tailize offers tools like the Analyze and Advertize modules to help you optimize your listings and increase your sales on Catch. You can use these tools to track your performance, identify opportunities for improvement, and run targeted advertising campaigns.

Possible Problems and Challenges

Knowledge | Quite a bit of knowledge is needed to be able to compete well with current sellers on Catch. That’s where an analytical tool like e-tailize can help you. Our dashboard gives you the insights and pointers you need to take on the fight.

Errors | It is important that you as a seller keep your performance score as high as possible. Stable stock synchronization and reliable order forwarding are therefore critical. In addition, you also want to be able to efficiently process a high number of returns. With a tool like e-tailize, you can be sure that there are no (synchronization) errors between your marketplaces, webshop(s), fulfillment parties, and the PIM system.

Scaling | When you have Catch under control, you want to expand the number of channels – and thus your reach. If you import your products into a PIM system, you can also upload the products to other marketplaces in addition to Catch. Even better; immediately your order management and stock synchronization are arranged.

The main selling categories on Catch

Catch may have a wide range of categories where sellers can list their products, including but not limited to:

  • Electronics
  • Fashion and Accessories
  • Home and Garden
  • Health and Beauty
  • Sports and Outdoors
  • Toys and Games
  • Baby and Kids
  • Food and Beverage
  • Books, Music, and Movies
  • Automotive
The Buy Box
The Buy Box
When several partners offer the same product, one of the partners is featured the Buy Box. That's because this partner has the best offer in terms of price, delivery time and service. Most sales are made through the Buy Box. So it is essential to win this. A common tactic to always win the Buy Box is to set up your own brand with unique EANs. If you are the only provider of a product, you will always win the Buy Box.

Seller Rating
Seller Rating
Your ability to get a high score on the 'service' aspect (named in the Buy Box section) depends entirely on your Seller Rating. Your Seller Rating is determined based on how well you meet the Catch terms of service. Below this block you can find some of the conditions Catch will look at.


The costs & conditions

As a seller on Catch, you will be required to pay a commission fee on each sale you make. The commission fee varies depending on the category of the product you are selling, but it typically ranges from 6% to 15%. In addition to the commission fee, you will also be charged a payment processing fee of 1.5% + $0.30 per transaction. These fees are deducted from your payout after the sale is completed.

Selling conditions on Catch:

  • Returns: Customers have 30 days to return items for a refund or exchange.
  • Delivered on time percentage: You must maintain a delivered on time percentage of at least 95%.
  • Customer questions: You are required to respond to customer questions within 24 hours.
  • Maximum delivery time: You must ship orders within 2 business days and provide tracking information to the customer.
  • Product listing: Your product listing must be accurate and comply with Catch’s policies and guidelines.
  • Customer service: You are expected to provide excellent customer service and resolve any issues that arise promptly.

How to learn to sell on Catch

Here are some general tips on how to learn how to sell on Catch:

  1. Read the Catch seller guide: Catch has a comprehensive guide for sellers that covers everything from setting up your account to managing orders and customer service. Read this guide thoroughly to understand the platform’s rules and policies.
  2. Attend Catch webinars: Catch regularly hosts webinars for sellers to help them improve their sales and marketing skills. Attend these webinars to learn from experienced sellers and get tips on how to increase your sales.
  3. Research your competition: Look at what other sellers are doing on Catch and try to identify what works and what doesn’t. You can learn a lot from your competitors and use this information to improve your own sales strategy.
  4. Optimize your product listings: Your product listings are your storefront on Catch, so make sure they are optimized for search engines and easy to navigate. Use high-quality images and detailed descriptions to showcase your products.
  5. Provide excellent customer service: Customer service is key to building a loyal customer base on Catch. Respond to customer inquiries promptly and professionally, and be proactive in resolving any issues that arise.
  6. Experiment with different marketing strategies: Try different marketing strategies to see what works best for your products. This could include social media advertising, email marketing, or influencer partnerships.
  7. Analyze your data: Use Catch’s analytics tools to track your sales and identify areas for improvement. Use this data to make informed decisions about your sales strategy and adjust your approach as needed.

Conclusion

In conclusion, selling on Catch is a great opportunity for online sellers to reach a large audience of online shoppers in Australia. With millions of customers and thousands of sellers, Catch is one of the largest e-commerce sites in Australia. By listing your products on Catch, you can tap into this vast network of buyers and grow your business. However, there are challenges such as the need for knowledge, errors, and scaling. That’s where e-tailize comes in, offering a range of advantages such as a large customer base, low fees and commissions, easy-to-use platform, fast payment processing, marketing and promotional support, access to analytics and reporting, integration with popular eCommerce platforms, and the opportunity to reach new customers. By following the tips and strategies outlined above, online sellers can successfully sell on Catch and grow their business.

Need more information?

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Ricardo Rubino
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