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Selling on Empik

Interested in selling via Empik.com? Then you’ve come to the right place. In the table of contents below you can see (and click on) what we will cover in this article.

Why sell through Empik marketplace?

Empik.com is a renowned online marketplace that offers a platform for individuals and businesses to sell their products. With a rich history dating back several decades, Empik.com has established itself as a trusted destination for buyers and sellers alike. The platform provides a seamless experience for sellers, allowing them to showcase their products to a wide customer base and reach potential buyers across various categories. Empik.com’s commitment to quality and customer satisfaction has contributed to its success and popularity in the e-commerce industry.


Advantages of selling through Empik via e-tailize

  • Wide customer base for increased sales opportunities.
  • Established brand with high customer trust.
  • Access to a large online marketplace.
  • Convenient and user-friendly platform for sellers.
  • Marketing and promotional support for increased visibility.
  • Secure payment and transaction processing.
  • Efficient order management and fulfillment system.
  • Dedicated customer support for seller assistance.


Fully integrate Empik marketplace with your systems

Do you want to manage Empik marketplace and any future or current marketplaces in one place? At e-tailize you can accommodate the following functionalities:

  • Sales on marketplaces throughout Europe (more than 125 integrations)
  • Centralized order management (automatic and manual)
  • Centralized stock management
  • Complete PIM system, specially designed for marketplaces
  • Easily place products on marketplaces from one screen
  • Integration with various fulfillment software (e.g., MyParcel or Picqer)
  • Connection with well-known CMS platforms (Shopify, WooCommerce, and more)
How do you sell on Empik marketplace?
Step 1
Register your business

To sell on Empik.com, you need to have a registered business. Ensure that you have all the necessary legal requirements in place before proceeding.

Step 2
Create an account on Empik marketplace

Once your business is registered, you can create an account on Empik.com as a seller. Provide the required information and follow the registration process to set up your seller account.

Step 3
Set up an e-tailize account

To effectively manage your products and sales on Empik.com, create an e-tailize account. This platform will help you streamline your inventory, pricing, and order management across multiple marketplaces.

Step 4
Upload your products using e-tailize

Using the e-tailize platform, upload all your products to Empik.com. Ensure that you provide accurate and detailed information, including product descriptions, images, and pricing, to attract potential buyers.

Step 5
Optimize and monetize with e-tailize

Utilize the ‘Analyze’ and ‘Advertize’ modules offered by e-tailize to optimize your product listings on Empik.com. Analyze customer behavior, track sales performance, and use advertising tools to increase visibility and drive more sales.

Possible Problems and Challenges

Knowledge | Quite a bit of knowledge is needed to be able to compete well with current sellers on Empik marketplace. That’s where an analytical tool like e-tailize can help you. Our dashboard gives you the insights and pointers you need to take the fight.

Errors | It is important that you as a seller keep your performance score as high as possible. Stable stock synchronization and reliable order forwarding are therefore critical. In addition, you also want to be able to efficiently process a high number of returns. With a tool like e-tailize you can be sure that there are no (synchronization) errors between your marketplaces, webshop(s), fulfillment parties, and the PIM system.

Scaling | When you have Empik marketplace under control, you want to expand the number of channels – and thus your reach. If you import your products into a PIM system, you can also upload the products to other marketplaces in addition to Empik marketplace. In addition, you have immediately arranged your order management and stock synchronization.

What categories do you have through Empik marketplace?

On Empik marketplace, you can sell products in the following main categories:

  • Books
  • Music
  • Movies and TV shows.
  • Electronics.
  • Toys and games
  • Home and kitchen
  • Beauty and health.
  • Sports and outdoor.
  • Stationery and office supplies
The Buy Box
The Buy Box
When several partners offer the same product, one of the partners is featured in 'het koopblok' or the Buy Box. That's because this partner has the best offer in terms of price, delivery time, and service. Most sales are made through the Buy Box. So it is essential to win this. A common tactic to always win the Buy Box is to set up your own brand with unique EANs. If you are the only provider of a product, you will always win the Buy Box. Empik.com is striving to win the Buy Box by integrating their platform and optimizing their offerings to provide the best price, delivery time, and service. By doing so, Empik.com aims to become the featured partner in the Buy Box and increase their sales.

Seller Rating
Seller Rating
Your ability to get a high score on the 'service' aspect (named in the Buy Box section) depends entirely on your Seller Rating. Your Seller Rating is determined based on how well you meet Empik.com's terms of service. Below this block you can find some of the conditions Empik.com will measure.


The costs & conditions

As a seller on Empik.com, there are certain fees and commissions that you need to be aware of. Empik charges a commission fee on each item sold, which is a percentage of the item’s price. Additionally, there might be additional fees for certain services such as premium placement or advertising. It is important to carefully review the fee structure and understand the financial implications before starting to sell on Empik.com.

Here are some key selling conditions on Empik.com:

  • Returns: Empik.com offers a 14-day return policy for customers, allowing them to return items within this timeframe for a refund or exchange.
  • Delivered on time percentage: Sellers are expected to maintain a high percentage of on-time deliveries to ensure customer satisfaction. Empik.com may monitor and evaluate this metric.
  • Customer question response time: Sellers are required to promptly respond to customer inquiries and provide assistance within a specified timeframe. This ensures a positive buying experience for customers.
  • Maximum delivery time: Sellers are expected to deliver orders within a specific timeframe, typically within a few business days. It is crucial to meet these delivery deadlines to maintain customer satisfaction.
  • Product condition and accuracy: Sellers must accurately describe the condition of their products and provide detailed information to avoid any discrepancies or misunderstandings with customers.
  • Product authenticity: Sellers are responsible for ensuring the authenticity of the products they sell on Empik.com. Counterfeit or unauthorized items are strictly prohibited.
  • Compliance with policies: Sellers must adhere to Empik.com’s policies and guidelines, including those related to prohibited items, pricing, and customer service. Failure to comply may result in penalties or account suspension.

Learn how to sell on Empik marketplace

To learn how to sell on Empik.com, you can follow these steps:

  • Visit the Empik.com website and navigate to the “Sell with us” or “Seller” section. This section usually provides information and guidelines for sellers.
  • Read the terms and conditions, policies, and requirements for selling on Empik.com. Familiarize yourself with the platform’s rules and regulations.
  • Create an account on Empik.com if you don’t already have one. This will allow you to access the seller dashboard and manage your products.
  • Once you have an account, log in to the seller dashboard. Explore the available features and tools for managing your inventory, orders, and customer interactions.
  • Prepare your products for listing. Ensure that you have high-quality product images, accurate descriptions, and competitive pricing. Empik.com may have specific guidelines for product listings, so make sure to follow them.
  • List your products on Empik.com by using the provided listing tools. Enter all the necessary information, including product details, pricing, and shipping options.
  • Optimize your product listings by using relevant keywords and providing detailed information. This will help potential customers find your products easily.
  • Monitor your inventory and update product availability regularly. Empik.com may have specific requirements for maintaining stock levels, so make sure to comply with them.
  • Fulfill orders promptly and provide excellent customer service. Respond to customer inquiries and resolve any issues or complaints in a timely manner.
  • Continuously analyze your sales performance and make necessary adjustments to improve your selling strategy. Empik.com may provide analytics and insights to help you track your progress.
  • Stay updated with Empik.com’s seller resources, such as webinars, tutorials, and forums. These resources can provide valuable tips and guidance for successful selling on the platform.

Conclusion

In conclusion, selling on Empik.com offers numerous benefits for businesses looking to expand their online presence and reach a global audience. With a wide range of categories and a focus on customer satisfaction, Empik.com provides sellers with the opportunity to increase visibility, maximize sales potential, and diversify revenue streams. However, navigating the platform and meeting its requirements can be challenging. This is where e-tailize comes in. e-tailize offers a comprehensive solution for managing sales on Empik.com and other marketplaces, providing functionalities such as centralized order and inventory management, easy product uploading, and integration with various fulfillment software and CMS platforms. Additionally, e-tailize‘s analytical tools can help sellers gain insights and optimize their performance on Empik.com. By leveraging the capabilities of e-tailize, sellers can overcome knowledge gaps, minimize errors, and efficiently scale their business on Empik.com.

Need more information?

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Ricardo Rubino
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